Activate your UCard — quickly & securely

Activate your UCard (step-by-step)

Before you start: have your 17-digit card number (printed under the barcode on back of card) and personal info that matches your member record.

1. 1
   Go to the activation website

   Open your browser and visit activate.uhc.com. If your card mentions CareFlex, use the CareFlex activation URL shown on the card materials.

2. 2
   Enter your card details

   Type the full card number exactly as printed. Double-check digits — mistakes will prevent activation.

3. 3
   Create or sign in to your account

   You may be asked to sign in with your UnitedHealthcare account (HealthSafe ID or member account). Follow on-screen prompts to create an account if needed.

4. 4
   Confirm & finish

   Review the details and submit. You should see a confirmation message and may receive an email. If activation fails, try the troubleshooting tips below.

Activation form

How activation works ?

Activation links your UCard to your UnitedHealthcare member account so the system can verify your identity and load your eligible benefits. Once the activation process is complete, you can instantly access balances, shop with your benefits, and manage everything through the UCard Hub or UHC app.

Where you can use the UCard

• Use your UCard at participating retail stores like Walmart, Walgreens, and CVS (depends on your plan).
• Some plans allow use for eligible utilities, OTC items, and healthy foods.
• Use it online through the UCard Hub to shop eligible items.
• Use it in the UnitedHealthcare mobile app to manage benefits.

Security & privacy

UnitedHealthcare protects your information with secure sign-in and encrypted systems, so always activate your UCard only through trusted UHC websites. Never share your card number or personal details through email, text, or unknown links. Always check the URL and sign out when using shared devices to keep your account safe.